ApartmentADDA Frequently Asked Questions India's #1 Housing Society Portal

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Archive for October 2018

How to report wrong visitor entry?

To report wrong visitor entry,please follow the below steps: Login to your ADDA App>>My Unit>>Visitors>>Select the tab for “Visitors”>>Select the tab for My Visitors>>Select the Visitors>>click on the three vertical dots and click on “Report”.    

How to report missing visitor entry?

To report wrong visitor entry,please follow the below steps: Login to your ADDA App>>My Unit>>Visitors>>Select the tab for “Visitors”>>Select the tab for My Visitors>>Click on the yellow flag on the right hand side below>>Enter the Visitor details>>ADD.      

Where can I check my Visitor Verification Settings?

To check the Visitor Verifications setting, please follow the steps below: Login to ADDA App>>Click on your profile picture on the top most right corner>>Visitor Verification Settings>>Check/Uncheck the radio button for “Intercom/Mobile Call”(Depending upon your requirement). Once this option is enabled, when a visitor comes Verification request will be sent . . . Read more

How do I add the Mobile Intercom number?

You can setup a Mobile Intercom or the At-Home Number is a number which can be used by Security Guards to call & verify visitors. Preferably enter the mobile number of the person who is most likely to be at home. Example: Elderly Parents,housemakers,etc. To add At- Home Number, Login . . . Read more

How do I see my Domestic Staff details?

Staff details can be found here: My Unit>>Staff   Assigning New Staff: Select the tab for “All Staff”>>Select and click on the staff>>On the top most right corner you will find a yellow button named “+Assign” to assign that staff to your unit.           2. Controlling Staff . . . Read more

How to add expected visitor using ADDA App?

Please follow the below steps to add an expected visitor to your unit: Login to your ADDA App>>My unit>>Visitors>>Select the tab for “Expected Visitors”>>Click on the “+” sign,and select the visitor you are expecting(Cab,Delivery,Home Service,Guests & Others).             Select the visitor type, enter the visitor details>>After . . . Read more