Step 1: Login to Admin Dashboard>>Income Tracker>>Member Income Step 2 : Select the User and Click on View Step 3 : Once you Click on view, search for the credit note or receipt>>Click on Edit Step 4 : In the next pop-up window you will find an option called “Remove . . . Read more
Syncing of maintenance flats to utility flats will help us to avoid duplication of flats. Please follow the steps below: Login to Admin Dashboard>>Utility Tracker>>Track Utility Flats>>When you scroll down you will find an option called “Sync Utility Flats”. Once that option is selected maintenance flats will be synced with . . . Read more
Voided transactions are those transactions wherein, the earlier entry made is reversed. Follow the steps below to fetch voided transactions: Step 1: Login to Admin Dashboard>>General Ledger>>Query Step 2: In query page>>Select “By User”>>Enter the required dates>>Click on “Fetch Voided Transactions”.
Helpdesk notifications can be received by the admin members, where in they can keep a track of the status of tickets raised by the customers. Follow the below steps to enable the helpdesk notifications for admins: Step 1: Login to Admin Dashboard>>Helpdesk Tracker>>Setup. Step 2: In the setup page, when . . . Read more
Please follow the steps below to give “Read Only access” to the user: Login to Resident Dashboard>>Moderator Forum>>Select Tab for “Read Only”>>Select the resident you wish to give “read-only” access>>Save Changes. By default, Moderator Forum access is available only to the moderators. Note: Once the read-only access is given to . . . Read more
To remove comments from invoices, please follow the steps below: Step 1: Go to Income Tracker >> Member Income >> Bulk Corrections >> Click on Remove comments. Step 2: Fetch the invoices to be removed comments. Step 3. Cross check the fetched data and select the invoice whose comments needs . . . Read more
Any changes in Grace period of Late Payment Interest will not be effective on the generated invoices. The due date has to be changed in generated invoices also. Changing due date for invoices can very much be done at your end.This control is with you. Step 1: Go to Income . . . Read more
While raising some invoices there might be a chance to missed out applying service tax on the income head to a particular invoice. Here are the steps: In this case, we suggest passing an ad-hoc invoice by selecting service tax Income head. Step 1: Login to Admin Dashboard>>Income tracker->>Member Income . . . Read more
Admin may need to create more than one user accounts for a flat, like for Spouse, Parents, Tenants, etc. On ADDA you can create multiple user accounts for a flat, as easily as you create single user account. Please follow below steps to create more than one user accounts for . . . Read more
To add more blocks, please follow the steps below: Step 1: Login to Admin Dashboard>>Manage Users>>Add users Step 2: When you Scroll down you will find an option called “Add More Blocks” Step 3: Enter the new blocks you wish to add>>Add Blocks.