ApartmentADDA Frequently Asked Questions India's #1 Housing Society Portal

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How to sync Maintenance Flats to Utility Flats?

Syncing of maintenance flats to utility flats will help us to avoid duplication of flats. Please follow the steps below: Login to Admin Dashboard>>Utility Tracker>>Track Utility Flats>>When you scroll down you will find an option called “Sync Utility Flats”. Once that option is selected maintenance flats will be synced with . . . Read more

How to fetch reversed/voided transactions?

Voided transactions are those transactions wherein, the earlier entry made is reversed. Follow the steps below to fetch voided transactions: Step 1: Login to Admin Dashboard>>General Ledger>>Query Step 2: In query page>>Select “By User”>>Enter the required dates>>Click on “Fetch Voided Transactions”.

How can admins receive Helpdesk Notifications?

Helpdesk notifications can be received by the admin members, where in they can keep a track of the status of tickets raised by the customers. Follow the below steps to enable the helpdesk notifications for admins: Step 1: Login to Admin Dashboard>>Helpdesk Tracker>>Setup. Step 2: In the setup page, when . . . Read more

How to give Read Only Access to users?

  Please follow the steps below to give “Read Only access” to the user: Login to Resident Dashboard>>Moderator Forum>>Select Tab for “Read Only”>>Select the resident you wish to give “read-only”¬†access>>Save Changes. By default, Moderator Forum access is available only to the moderators. Note: Once the read-only access is given to . . . Read more

How to change the due date for invoices?

Any changes in Grace period of Late Payment Interest will not be effective on the generated invoices. The due date has to be changed in generated invoices also. Changing due date for invoices can very much be done at your end.This control is with you. Step 1: Go to Income . . . Read more

How to add more blocks?

To add more blocks, please follow the steps below: Step 1: Login to Admin Dashboard>>Manage Users>>Add users Step 2: When you Scroll down you will find an option called “Add More Blocks” Step 3: Enter the new blocks you wish to add>>Add Blocks.