ADDA Frequently Asked Questions Communities. Connected.

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Activities and Facilities configuration

Setup Facility Facility can be the services/benefits availed by the residents by booking them in advance. Facilities can be Ladder, Club house, Function Hall, Swimming Pool, TT court, Gym etc. Step 1: Go to Admin >> Configuration Hub >> Facilities & Activities >> Setup Facility. Step 2: Click Add Facility, enter the required Facility details and Update Facility. Step 3: . . . Read more

Who can add Helpdesk Categories?

New Helpdesk Categories can be added by your Admin. Please contact your Management committee with your suggestions to add new Helpdesk categories. Try out ADDA APP  and  connect with your Neighbourhood on the go !

Who can view the Helpdesk complaints lodged?

All Complaints that you lodge on your ADDA’s HelpDesk will be visible to all members of your flat who are registered on your ADDA. The HelpDesk shows the same information to all Users of a Flat. Note:If any update is done by admin, primary contact will be notified. Try out ADDA APP  and  connect . . . Read more

How to lodge a Helpdesk complaint?

Step 1: After Signing in, check the left side Icon panel & click on Helpdesk.  Step 2 : Click on “+” on the right bottom. Step 3 : Select the Category accordingly from the drop down list available. Choose either Personal (or) Community option. Note : If you choose personal, that means the complaint is specify to your . . . Read more

How to cancel a facility booking?

Note: A user can cancel a facility booking before the payment is made. Once after the payment is posted, then only admin owns the access to cancel the booking. To cancel a facility booking follow below steps: Step 1: Log into your ADDA account. Step 2: Click on ‘Facility Booking‘. . . . Read more