Please do follow the below steps to add Emergency Contact to the Directory? Step 1: ADDA Admin >> ADDA Security >> Setup. Step 2: In the bottom of the page, you can find the option called “Setup Emergency Numbers”. Step 3: Update the Name/Agency, phone numbers. Step 4: Save. . . . Read more
To report wrong visitor entry,please follow the below steps: Login to your ADDA App>>My Unit>>Visitors>>Select the tab for “Visitors”>>Select the tab for My Visitors>>Select the Visitors>>click on the three vertical dots and click on “Report”.
To report wrong visitor entry,please follow the below steps: Login to your ADDA App>>My Unit>>Visitors>>Select the tab for “Visitors”>>Select the tab for My Visitors>>Click on the yellow flag on the right hand side below>>Enter the Visitor details>>ADD.
To check the Visitor Verifications setting, please follow the steps below: Login to ADDA App>>Click on your profile picture on the top most right corner>>Visitor Verification Settings>>Check/Uncheck the radio button for “Intercom/Mobile Call”(Depending upon your requirement). Once this option is enabled, when a visitor comes Verification request will be sent . . . Read more
You can setup a Mobile Intercom or the At-Home Number is a number which can be used by Security Guards to call & verify visitors. Preferably enter the mobile number of the person who is most likely to be at home. Example: Elderly Parents,housemakers,etc. To add At- Home Number, Login . . . Read more
Staff details can be found here: My Unit>>Staff Assigning New Staff: Select the tab for “All Staff”>>Select and click on the staff>>On the topmost right corner, you will find a yellow button named “+Assign” to assign that staff to your unit. 2. Controlling Staff Notifications: Login to your ADDA . . . Read more
Panic alert is very unique feature in ADDA App, this feature will help you to report any emergency situation to your security guards and the emergency numbers (neighbors and from phone contacts) that you add in your ADDA App while configuring the Panic Alert.This will ensure you get immediate help . . . Read more
Please follow the below steps to add an expected visitor to your unit: Login to your ADDA App>>My unit>>Visitors>>Select the tab for “Expected Visitors”>>Click on the “+” sign,and select the visitor you are expecting(Cab,Delivery,Home Service,Guests & Others). Select the visitor type, enter the visitor details>>After . . . Read more
Please follow the below steps in case you are not receiving notifications on your ADDA App: Step 1. Please reinstall/upgrade ADDA Resident App. Step 2. Once you log in please click on your profile pic. Step 3. Click on notifications settings. Step 4 : Check all the settings and click on Send me a Test notification Step . . . Read more
Please follow the steps in case you are not receiving the Domestic staff check in notifications: Step 1. Click on My unit. Step 2. Click on Staff Step 3: Here you can see the list of the staff assigned to your flat,If the staff has not assigned to your flat, click on . . . Read more