FYI: Admin needs to setup following forms and checklists, before enabling Move IN/Out workflow for your ADDA: 1. Move IN form: Step 1: Go to Move IN/OUT Tracker >> View All >> Setup >> Move In Form User Step 2: Mark the check-boxes to enable any field to appear . . . Read more
1. Go to Admin >> Domestic Staff Manager >> View All >> click on Setup tab. 2. Here different categories can be added. Eg. security, Gardener, Housekeeping, etc. 3. Click on ‘Save Changes‘.
All Maintenance Vendor details can be stored in the “Maintenance Contacts” application, present on Admin’s Dashboard. To add a vendor: Go to Maintenance Contacts Application >> View All >> Click on “Add Vendor Button” Give the required details and Click Save. Vendor contacts for e.g.. The Security Agency , Housekeeping Agency, . . . Read more
This is a very simple 4 step process! Step 1: Go to Admin >> Manage Users >>Add Users, download the excel template present under the Mass Upload section. Step 2: Fill the rows with resident information. (Note: Do not edit or delete the header line). If the resident is the owner of the apartment, enter “Owner” . . . Read more
A Ticket can be auto-escalated to the person on the next level/Admin, when no update happens to it within certain time as set by your Admin. The minimum time in which a Complaint can be escalated is 1 day. Tickets can’t be escalated if there is no update to it . . . Read more
HelpDesk Tracker is the Online Complaint Register of your Society, and of course much more.The HelpDesk Tracker comes with some default categories, so users can lodge HelpDesk Tickets readily. Set up the HelpDesk tracker: Step 1: Go to Admin >> HelpDesk Tracker >> View All >> SetUp. Create the HelpDesk . . . Read more
Step 1 : Add all the Inventories that needs to be tracked. Step 2: Go to Asset & Inventory Tracker >> Set Up >> Add all the Inventory Categories with the specified unit and Click Save. Step 3: Click on Inventory Tab >> For the particular Inventory, click on View . . . Read more