ApartmentADDA Frequently Asked Questions India's #1 Housing Society Portal

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How to add Office Staff and give module access?

Office Staffs are those staffs who are paid by the Association/Society/RWA. To Add an Office Staff, Please follow the steps below: Step 1: Go to Admin Dashboard>>Manage Users>>Access Control. Step 2: Select Tab for Office Staff >> Add New Staff>>Fill In the details of the Office Staff>>Click on ” Add Staff”. . . . Read more

Not receiving emails from ApartmentADDA?

If you’re facing issues in receiving emails from your ADDA, follow the steps below to eliminate possible causes of the issue. Please note different email clients treat Mailing List emails differently, depending on their spam filtering algorithm etc. leading to email receipt issues. This is the reason why no global . . . Read more

What is the data backup I can get from ADDA?

Total 156 well customized and very useful live reports are available on ADDA that presents all master data & transactional data for admins to track various parameters such as Residents List, Flat information, Vehicle report, Maintenance Fee defaulters, Cash Flow report, Expense report etc. 1. Admin can publish these reports to Notice Board for . . . Read more

How to raise Software Help ticket?

We have ticketing process for handling your queries. Kindly follow the below steps to lodge Software Help tickets. Step 1: Login to ADDA. Step 2 : Click on your “Name” which you can find on top-right corner of the page. Step 3 :Click on Software help. Step 4 : Click on “+” shown on bottom-right of . . . Read more

How to change the Moderator of your ADDA?

Moderator change  request will be processed by the ADDA technical team from the back end. Process followed towards Moderator Change : 1. Please raise a work request from Software help( top righthand corner of MyADDA , you will find your name with profile picture. Please click on the name & a drop-down . . . Read more

Why am I not getting any SMS from ADDA?

The user is required to activate his  mobile number on ApartmentADDA. To activate Mobile number towards receiving SMS . 1. Login to your  ApartmentADDA  atleast once Or 2.  Give a  missed call on this no. 92437 99777 and activate the same. FYI: As per TRAI regulations, SMS cannot be sent to those . . . Read more