Step 1: Upon login , on MY ADDA page >> click on “Your name“(located on top-right corner) >> a drop down menu appears, click on Edit Preferences. Step 2: In Edit Preferences window, Click on Account tab >> Scroll down the page , click on Deactivate my account. Your user . . . Read more
If you’re facing issues in receiving emails from your ADDA, follow the steps below to eliminate possible causes of the issue. Please note different email clients treat Mailing List emails differently, depending on their spam filtering algorithm etc. leading to email receipt issues. This is the reason why no global . . . Read more
No! Outsiders cannot send any emails to the MC Group Email ID.
Total 156 well customized and very useful live reports are available on ADDA that presents all master data & transactional data for admins to track various parameters such as Residents List, Flat information, Vehicle report, Maintenance Fee defaulters, Cash Flow report, Expense report etc. 1. Admin can publish these reports to Notice Board for . . . Read more
Yes, this can be done . Please follow the below steps to add an external vendor / Builder representative : Step 1: Go to Admin >> Manage users >> Access control >> Caretaker . ADD the external vendor as caretaker. Tag it to a flat called ‘Office’. Provide access to Only . . . Read more
We have ticketing process for handling your queries. Kindly follow the below steps to lodge Software Help tickets. Step 1: Login to ADDA. Step 2 : Click on your “Name” which you can find on top-right corner of the page. Step 3 :Click on Software help. Step 4 : Click on “+” shown on bottom-right of . . . Read more
Moderator change request will be processed by the ADDA technical team from the back end. Process followed towards Moderator Change : 1. Please raise a work request from Software help( top righthand corner of MyADDA , you will find your name with profile picture. Please click on the name & a drop-down . . . Read more
The user is required to activate his mobile number on ApartmentADDA. To activate Mobile number towards receiving SMS . 1. Login to your ApartmentADDA atleast once Or 2. Give a missed call on this no. 92437 99777 and activate the same. FYI: As per TRAI regulations, SMS cannot be sent to those . . . Read more
Step 1:Go to www.apartmentadda.com Step 2: Click on Sign In . Step 3: Give the full email id registered on your ADDA. Step 4: Click on “Forgot Password”. A temporary password will be generated and sent to your mail ID.
The Rediffmail server randomly bounces emails sent from apartmentadda.com. Multiple Support Tickets have been raised with the Rediffmail team with follow-ups but no resolution has been provided yet. When an email bounces back from a server several times, we need to deactivate that email-id from receiving further emails. This is . . . Read more