Users can use Helpdesk module to lodge a ticket, instead of sending email to the MC Group Mail ID for any issues/Complaints. Helpdesk helps to categorize the issues and mine intelligence. Also helps to escalate critical issues and assign MC/Office Staff wise ownership automatically. MC Group Email Id is to be . . . Read more
Step 1: After Signing in, check the left side Icon panel & click on Helpdesk. Step 2 : Click on “+” on the right bottom. Step 3 : Select the Category accordingly from the drop down list available. Choose either Personal (or) Community option. Note : If you choose personal, that means . . . Read more
All Complaints that you lodge on your ADDA’s HelpDesk will be visible to all members of your flat who are registered on your ADDA. The HelpDesk shows the same information to all Users of a Flat. Note:If any update is done by admin, primary contact will be notified. Try out ADDA . . . Read more
New Helpdesk Categories can be added by your Admin. Please contact your Management committee with your suggestions to add new Helpdesk categories. Try out ADDA APP and connect with your Neighbourhood on the go !