Please do follow the below steps to add Emergency Contact to the Directory? Step 1: ADDA Admin >> ADDA Security >> Setup. Step 2: In the bottom of the page, you can find the option called “Setup Emergency Numbers”. Step 3: Update the Name/Agency, phone numbers. Step 4: Save. . . . Read more
Please follow the below steps to activate the deactivated user account: Please go to Units & Users >> Deactivated >> Find the user and click on Edit >> Uncheck the checkbox for “Check here to De-Activate this User.” >> Update.
This is a recent enhancement done on ADDA, that user has to login to ADDA to view attachments. Why this change has been done? Yet again, We chose a secure solution over a convenient one. Earlier all confidential information was shared as an attachment. The user who has never logged . . . Read more
ADDA Buzzar is one of the highly suggested and used features of ADDA app by apartment residents. The residents can add a vendor who provided a good service which can then be discovered by their fellow neighbours. ADDA also provides a comprehensive list of verified and trusted vendors for the . . . Read more
To report wrong visitor entry,please follow the below steps: Login to your ADDA App>>My Unit>>Visitors>>Select the tab for “Visitors”>>Select the tab for My Visitors>>Select the Visitors>>click on the three vertical dots and click on “Report”.
To report wrong visitor entry,please follow the below steps: Login to your ADDA App>>My Unit>>Visitors>>Select the tab for “Visitors”>>Select the tab for My Visitors>>Click on the yellow flag on the right hand side below>>Enter the Visitor details>>ADD.
To check the Visitor Verifications setting, please follow the steps below: Login to ADDA App>>Click on your profile picture on the top most right corner>>Visitor Verification Settings>>Check/Uncheck the radio button for “Intercom/Mobile Call”(Depending upon your requirement). Once this option is enabled, when a visitor comes Verification request will be sent . . . Read more
You can setup a Mobile Intercom or the At-Home Number is a number which can be used by Security Guards to call & verify visitors. Preferably enter the mobile number of the person who is most likely to be at home. Example: Elderly Parents,housemakers,etc. To add At- Home Number, Login . . . Read more
Staff details can be found here: My Unit>>Staff Assigning New Staff: Select the tab for “All Staff”>>Select and click on the staff>>On the topmost right corner, you will find a yellow button named “+Assign” to assign that staff to your unit. 2. Controlling Staff Notifications: Login to your ADDA . . . Read more
Panic alert is very unique feature in ADDA App, this feature will help you to report any emergency situation to your security guards and the emergency numbers (neighbors and from phone contacts) that you add in your ADDA App while configuring the Panic Alert.This will ensure you get immediate help . . . Read more