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Why attachments are not sent in email?

This is a recent enhancement done on ADDA, that user has to login to ADDA to view attachments. Why this change has been done? Yet again, We chose a secure solution over a convenient one. Earlier all confidential information was shared as an attachment. The user who has never logged . . . Read more

Not receiving emails from ADDA?

If you’re facing issues in receiving emails from your ADDA, follow the steps below to eliminate possible causes of the issue. Please note different email clients treat Mailing List emails differently, depending on their spam filtering algorithm etc. leading to email receipt issues. This is the reason why no global . . . Read more

Why am I unable to get ADDA emails to my Rediff account?

The Rediffmail server randomly bounces emails sent from Multiple Support Tickets have been raised with the Rediffmail team with follow-ups but no resolution has been provided yet. When an email bounces back from a server several times, we need to deactivate that email-id from receiving further emails. This is . . . Read more

How to whitelist ADDA emails from Gmail Account?

Sometimes, given the content of the emails from your members ( eg. a flyer for a Tupperware sale for instance ) – Gmail, Yahoo etc. will flag the message as spam, and will not get to your inbox. Here are the steps to whitelist ADDA emails: 1. In Gmail Inbox search . . . Read more